Chris/Cincy - possible issue with s/w?

[12squared]

Hi Chris,

The last few days and I'm typing on my phone, every time I hit the return key to start a new paragraph I lose the keyboard. I then have to tap the screen again to bring it back, but I have to hit return twice to start a new paragraph so I lose the keyboard twice. It's a little frustrating so wondering if it's on my end or the software.

Here's my keyboard screen...


Here's what it looks like when I hit return...


Thanks, Dave

 

[sorackem]

Have you had a software update recently?

 

[12squared]

Have you had a software update recently?

Not to my knowledge, good question though. I don't have this problem with email or facebook

 

[cincy_kid]

Hmm not sure Dave,

Mine is not doing that as I just tested, this is from my phone

Returns keep my kbd in place...

 

[12squared]

Hmm not sure Dave,

Mine is not doing that as I just tested, this is from my phone

Returns keep my kbd in place...

Thanks. Strange though as it worked properly all this time up until a few days ago. Sorry to bother you, must be on my end.

 

[Kybanks]

It's happening to me also. Very frustrating!

 

[12squared]

It's happening to me also. Very frustrating!

Thanks for chiming in, so it's not just me. But sorry it's happening to others.

 

[cincy_kid]

Thanks. Strange though as it worked properly all this time up until a few days ago. Sorry to bother you, must be on my end.

never a bother man, but I cant reproduce it. I am using an Android, how about you guys?

 

[12squared]

never a bother man, but I cant reproduce it. I am using an Android, how about you guys?

Yes, Moto. You may want to contact the software guys to see if something changed on their end? Thanks

 

[NH Steve]

I’m giving it a try now on my iPhone

Sorry it’s normal on my iPhone

Are you guys still having this issue?

 

[12squared]

Yes.

 

[12squared]

I’m giving it a try now on my iPhone

Sorry it’s normal on my iPhone

Are you guys still having this issue?

And just so you know, I turned off my phone and turned it back on twice before I posted. No change.

 

[Kybanks]

It's still the same.

 

[cincy_kid]

It's still the same.

do you have a moto phone too kyb?

 

[Kybanks]

do you have a moto phone too kyb?

Samsung android

 

[crabbcatjohn]

Samsung Android here. Everything seems ok. I did have a update a few days back where my keyboard changed. I haven't really messed with it yet but it's a little frustrating. Had to change to a Google keyboard.

 

[12squared]

Had to change to a Google keyboard.

????? What is this and how do you select it? Nevermind, I looked it up and it turns out that my phone used Gboard. I removed it and reinstalled it with no change.

Just so you all know, I decided to try things over at that other "evil" forum, azb, and the keyboard worked as it should. So it seems it's only this forum. sigh

 

[cincy_kid]

Sorry again you are having issues Dave! In researching it further I just saw a post on the help forums where 3 days ago someone posted the issue. Apparently it also happens when you hit the delete key with nothing to erase....

So they know about it and all we can do now is wait on a fix. Thanks for bringing it my attention!

 

[12squared]

Sorry again you are having issues Dave! In researching it further I just saw a post on the help forums where 3 days ago someone posted the issue. Apparently it also happens when you hit the delete key with nothing to erase....

So they know about it and all we can do now is wait on a fix. Thanks for bringing it my attention!

Thanks. I wasn't going to post any more about it, but wanted to add what I learned. Fingers crossed.

 

[cincy_kid]

they said:

It looks like it may be the latest Chrome stable release which was 5 days ago.

will keep you posted when I know more!